Skip to content
Brennan Ward · Deal Desk

Deal Desk · Deal Strategy · Revenue Operations

Deal Desk analyst who builds the tools the desk wishes it had.

Six years structuring SaaS deals: pricing, terms, approvals, quote-to-cash. Plus an AI assistant that reads the pipeline every morning and flags the deals that need deal strategy before Sales asks.

Salesforce · Salesforce CPQ · Zuora · DocuSign · Ironclad · Claude plugins

150+

order forms a month

Senior escalation point and approval authority for Commercial, Enterprise, and Strategic accounts across 35 AEs.

Resume →

$127M

revenue leakage caught

Reconciled 150 contracts a week against a new billing system during a Zuora migration. Built once, run as a checklist.

How →

5 of 40

deals surfaced each morning

The Deal Strategy Assistant scores every open opportunity against 11 flags and drafts the first message to the AE. Read-only. Never sends.

How it works →

How I work

  1. Find the value before touching the price. Term, ramp, payment timing, scope, and marketplace route are all levers. Discount is the last one.
  2. Every give has a named get, written on the approval. If Sales cannot name the get, the request goes back with a suggested one.
  3. Timing is the value. A flag that arrives while the AE still has room to act is help. A flag that arrives after the customer has the paper is noise.
  4. Sales-first language. Every recommendation is written in terms of the rep's deal: speed to signature, customer confidence, fewer late surprises.
  5. Name the source for every claim. If I can't cite the record, the post, or the email, I don't state it.
  6. Never bring a problem without a proposed solution. "Here's what I think, tell me if I'm wrong" gets a reply in hours.

Hiring for Deal Desk, Deal Strategy, or Revenue Operations?

Email is fastest. I reply within one business day.

Brennan.ward615@gmail.com